White-label retention for dealers

You sold the car. Keep the driver.

Gecko puts a diagnostic app in your customers' pockets under your name and your colors. Live vehicle data, trade-in values, and service schedules all in one place.

Your Dealership
Vehicle health
All clear
Last scan 2 hours ago, in your driveway
Live trade-in value
$18,400
Refreshed today from your inventory desk
Tap to book appraisal
From service
Brake fluid is due. Reply here to schedule.
1 new message

Customers aren't coming back for service

The customers you worked hardest to win are the ones you are losing fastest. The newer the car, the steeper the drop.

29%
Of all service visits now go to dealers, down from 33% in 2018.
37%
Of owners with cars over five years old still return to the dealer they bought from, down from 44%.
74%
Of drivers who service with you will buy from you again. Only 44% of the ones who do not.
Source: 2025 Cox Automotive Service Industry Study (1,974 vehicle owners). Service experience is the loyalty engine, 88% say it shapes whether they buy from you again.

An app that keeps the customer talking to you.

Pair your customer's vehicle once. From then on the app runs in the background, scans on its own, and feeds real diagnostic data to your team. No new hardware on your floor.

Background scanning

The car checks itself, on its own time.

The app reads live OBD2 data as a background task, so a problem shows up in your dashboard.

  • Automatic scans
  • Real OBD2 data
  • Customer is notified and schedules service
Vehicle healthLive
BatteryGood, 12.6V
Brake fluidService soon
Engine codesNone
Last auto scanThis morning
From your dashboard

Queue a scan from the service desk.

Your advisor pushes a scan request to any enrolled vehicle and gets results back without the customer driving in.

  • Request a remote scan in one click
  • Schedule customers as they drive
  • Fewer surprises, faster approvals
Service queue3 pending
2021 SilveradoScan complete
2023 CR-VScanning…
2019 F-150Requested
Queue new scan

Keep customers coming back.

Customer retention made easy.

Live trade-in quotes

Only 14% of drivers have ever been offered a trade value during service. A third want one. Show a real number in the app, refreshed from your desk, right when a big repair makes them think.

Push promotions

Send the right offer to the right driver at the right mileage. Winter tire reminders, service specials, loyalty perks, all in one place.

Department messaging

Tickets that route to the right team. Sales, service, parts, each gets its own line so nothing falls through and the customer always has someone to talk to.

The service lane goldmine

$3,195 is where they start thinking trade.

That is the average repair bill where a driver begins weighing a new car over the fix. If the trade-in conversation is already in their pocket, that car comes back to your lot instead of a competitor's.

  • Catch the moment of intent
  • Feed used inventory from your own service base
  • Turns repair quotes into sales leads
Trade-in offerUpdated today
$18,400
2022 RAV4 · 41,200 mi
Book your appraisal

Customers never see us. They see you.

Gecko runs entirely under your name. Your logo, your colors, your dealership on the home screen and in every notification. The technology stays invisible. The loyalty stays yours.

Summit Ford
Rocky Mountain Toyota
Front Range Auto
Also for fleets

Every vehicle, reporting in.

The same engine works for fleet managers. Run diagnostics in the background across the whole fleet, queue scans from one dashboard, and know where every vehicle sits.

  • Background diagnostics across every unit
  • Queue scans from the fleet dashboard
  • Live location tracking built in
Fleet overview24 active
Healthy21 vehicles
Needs service3 vehicles
On route18 tracked
Built by people who ran the shop and the lot

You already have customers, Gecko keeps them coming back

More service, more trade ins, happier customers.

Book a demo